Sep 07, 2018  I have a Belkin USB Hub Model No. When I plug it into a Windows 7 Ultimate 64 bit laptop (HP Envy 14), Windows does not recognize it correctly. It does not work at all. I correctly plugged it into the wall socket and connected the wires properly. Download the latest driver for Generic USB Hub, fix the missing driver with Generic USB Hub. Generic USB Hub is a windows driver. Hewlett-Packard - HP.

Hi doron,

1.Are you able to use other USB devices on the computer?

I was also unable to find any information about this model available in the Belkin website.

As per the Windows 7 compatibility center there is no compatibility information about the USB hub there is a possibility that it may not be Windows 7 compatible.

As a work around you may try the below steps and check if it works

Follow these steps in order and see if that makes any difference:

Method 1

As a first step uninstall the driver completely by following the below mentioned steps. Make sure you check the option to “Delete the driver software for the device”. This will completely delete the software related to the driver.

Here’s how to do it:

a.Click the Start button, click Control Panel, click System and Maintenance, and then click Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

b.Right click on the Disk Drive and click Properties.

c.On the device Properties dialog box, click the Driver tab, and then click Uninstall. Also check the box for “Delete the driver software for this device” while uninstalling. Follow the instructions.

d.Restart your computer.

Once you do this, connect the device and run the Hardware Troubleshooter if the device is not getting detected.

Method 2

If the above step fails then run the hardware troubleshooter using the below link.Hp deskjet 3930 drivers windows 7.

What to do when a device isn't installed properly

If the above steps fail then contact Belkin support for more information about the device compatibility with Windows 7 64bit.

Hope this helps!

Halima S- Microsoft Support.

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Note: This tool applies to Microsoft Windows PC's only. This tool will detect HP PCs and HP printers.

Data gathered:

• Operating system
• Browser version
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• Product name/number
• Serial number
• Connection port
• Driver/device description
• Computer and/or printer configuration
• Hardware and software diagnostics
• HP/Non-HP ink and/or HP/Non-HP Toner
• Number of pages printed

Installed Software Details:

• HP Support Solutions Framework - Windows Service, localhost Web server, and Software

Removing Installed Software:

• Remove 'HP Support Solutions Framework' through Add/Remove programs on PC

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